- Shipping & Returns
Shipping & Returns
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
How do I qualify for free shipping?
Hardy & Co offers FREE STANDARD SHIPPING on all merchandise orders $250 and over (excluding taxes). For shipments totaling less than $250, there is a flat rate delivery charge of $20 for standard shipping in Singapore and $40 internationally. There is an additional $10 flat fee for expedited shipping options.
Can I ship internationally?
Yes, Hardy & Co ships internationally. For countries with specific duties and taxes, the customer will have to pay these duties and taxes on their end upon receipt of the goods.
We cannot deliver to P.O. Boxes, APO/FPO addresses and select U.S. Territories. If you have any questions about your order contact Hardy & Co Customer Service team at firstname.lastname@example.org
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.